Posting Date Sep 09, 2020
Job Number 20052324
Job Category Property Leadership
Location The Algonquin Resort St. Andrews by-the-Sea, Autograph Collection, 184 Adolphus Street, St. Andrews, New Brunswick, Canada Brand Autograph Collection Hotels
Position Type Management
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Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
Please apply via email at: email@example.com
Additional Information: This hotel is owned and operated by an independent franchisee, New Castle Hotels, LLC. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
You are a true Hospitality Professional and have a deep understanding and proven track record of success and operational excellence. You know how to deliver a superior result for the guest, the employees, your community and of course for the ownership via the bottom line. You are THE key executive at your property, with a team looking to you for guidance and, as their leader, you ensure that guests are wowed by a caring, well-trained and highly motivated staff. In the role of General Manager, you will:
The Buck Stops at Your Desk — oversee all departments – the managers and supervisors as well as the staff all report to you either directly or indirectly. Bottom line is that it is your job to ensure a safe and guest centric environment, as well as a positive employee experience so you need expertise in all phases of hotel management — food & beverage, sales & marketing, revenue management, rooms, housekeeping, engineering, spa, human resources, etc.
Walk the Talk — walk your hotel every day, taking key managers with you so they can learn through your eyes and mentorship. Identify and thank departments that deserve kudos as well as those areas that need training, maintenance, or some other improvement. While out, talk to guests and to staff to ensure all is going as it should, actively listening for where you can help / improve the experience. You should know your team and they should know you.
Be a Finance Guru — set the standards, policies and procedures and then keep a pulse on operational and financial performance. Actively manage the budget process. Be proactive vs. simply reactive to ensure you areas are accurately forecasting for optimal staff and supply levels and at the same time maximizing profit, all while delivering an exceptional guest experience.
Be a Visionary and an Innovator –let your passion for the industry and your vision inspire your staff to build a great team of individuals driven to do their best, executing successful and innovative strategies which drive profit to the bottom line.
Be the Communicator — work closely with both the corporate team and your ownership to understand their priorities and expectations so you can share their vision with your team.
Be Manager on Duty.
At least 4 years of progressive experience in senior hotel management required, with prior general management experience or company experience required
4-5 year degree in Hospitality or Business Management preferred
Must have proven leadership and management skills
At least 8 years of progressive experience in a hotel required. Experience in food and beverage and golf course management required.
Must have a thorough knowledge of hotel operations, and possess excellent communication, organization, and multi-tasking skills.
Proven ability to grow profitable revenues
Proficiency with Microsoft office required; knowledge with Marriott hotel systems and CI/TY.