Franchised Room Attendant – The Westin Hotel Trillium House – Ontario Canada

The Westin Trillium House

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The Westin Trillium HouseJob Description
Posting Date Oct 30, 2020
Job Number 20064460
Job Category Housekeeping & Laundry
Location The Westin Trillium House, Blue Mountain, 220 Gord Canning Drive, Blue Mountains, Ontario, Canada
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

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Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.
 
Please Apply Online at: www.bluemountain.jobs
 
Additional Information: This hotel is owned and operated by an independent franchisee, Intrawest. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

Job Summary

This position is essential to the success of the Lodging Department, because it ensures that we are able to provide our guests with clean rooms and exceed their expectations of lodging service quality. The Room Attendant is responsible for cleaning guest rooms and occasionally common areas to meet hotel standards of quality. The Room Attendant is also responsible for providing exemplary customer service by engaging each guest; providing enthusiastic, friendly service; anticipating guest needs; and taking ownership.

Providing exemplary customer service by meeting our four service promises: engaging each guest; providing enthusiastic, friendly service; anticipating guest needs; and taking ownership.
Perform essential duties of the daily housekeeping services in assigned units and common areas to standard, within specified time limits; expectation that departure/arrival rooms are cleaned by 4:00 p.m.
Cleaning of the guestrooms includes: making beds and changing linens as required, cleaning and sanitizing bathrooms and kitchens, dusting, vacuuming, placing furniture to its original position, replenish amenities as outlines in Sequence of Service.
Cleaning of the bathroom inside the guestroom includes: cleaning and sanitizing all surfaces (horizontal and vertical), all sinks, faucets, vanities, tubs, showers, walls and toilets.
Cleaning of the kitchen inside the guest room includes: loading/emptying the dishwasher, cleaning and sanitizing all surfaces (horizontal and vertical), all sinks, taps, dishes, cupboards, fridge, stovetop, oven, and microwave. Ensure all kitchen inventory is accounted for and replaced/reported.
Updating and prioritizing rooms to be cleaned.
Deep Cleaning units annually in a team, including assisting with moving furniture, high dusting, full clean of unit.

Job Requirements

High school or equivalent education preferred.
At least 6 months experience in a similar role would be an asset.
Will take 1-2 months to fully train.
Comfortable using electronic devices (ie smart phone, tablet)