Job Description – Guest Attendant/Room Attendant (0-40 hrs) (HVC01318)Employee Status:
Guest AttendantFirst impressions are everything! As a Guest Attendant with Fairmont Hotels & Resorts you will have the opportunity to create lasting memories for every Guest- ensuring Guest rooms are comfortable- inviting and clean.
The luxury our Guests experience will ensure their return.
Summary of Responsibilities: Reporting to the Director of Housekeeping-
responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional- friendly and engaging serviceClean all assigned
including: dusting- making beds- soiled linen removal from rooms- and retrieval of clean linen from linen closets- vacuuming- bathroom cleaning- inside window cleaning- replenish rooms with suppliesSign in and out master keys dailyMaintain proper usage of cleaning supplies and equipmentUpdate and record all cleaned roomsReturn and properly tag all lost and found articles in the Housekeeping OfficeFollow departmental policies and procedures and service standardsReport necessary maintenance itemsFollow all safety and sanitation policiesOther duties as assigned
Qualifications:Previous housekeeping experience an assetExcellent attention to detail
Excellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work cohesively with fellow colleagues as part of a team with minimum supervisionAbility to focus attention on guest needs- remaining calm and courteous at all timesMust be available for a variety of shifts including Saturday and SundayAbility to work a variety of shifts including early morning or late night
Physical Aspects of Position
Physical aspects of the position include but are not limited to the following:Constant standing and walking throughout shiftFrequent lifting and carrying up to 30 lbsFrequent kneeling- pushing- pulling- liftingOccasional ascending or descending ladders- stairs and ramps
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.