Job Description – In Room Dining Server – overnight shifts may be required (part time) (RYH02745)Employee Status:
In Room Dining Server – overnight shifts may be required (part-time)Our guests are always at home at Fairmont Hotels & Resorts – and their In Room Dining experience is no exception. As an In Room Dining Server providing warm service- efficiency and knowledge of our menu offerings- you will ensure the timeliness and enjoyment of every memorable meal.
Hotel Overview: Located in the heart of downtown Toronto- Fairmont Royal York is within walking distance to the business and theatre districts and the city|s best shopping and dining. Having hosted more than 40 million guests since it opened its doors in 1929- Fairmont Royal York continues to represent the epitome of hospitality. With 1365 guest rooms- 70-000 square feet in 34 conference and banquet rooms- and over 1200 colleagues- Fairmont Royal York depicts the elegance of its past while providing the finest conveniences for today|s travelers.
Summary of Responsibilities: Reporting to the
In-Room Dining Manager- responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional- friendly and engaging service Assist guests regarding menu items in an informative and helpful way Have full knowledge of all beverage lists Deliver food and beverage in a timely and accurate manner Pick up orders efficiently from the kitchen Check outgoing orders for quality and accuracy of set up Have full knowledge of all menu items- garnishes- contents and preparation methods Follow outlet policies- procedures and service standards Follow all safety and sanitation policies when handling food and beverage Other duties as assigned.
Food & Beverage service experience required
Previous Point of Sale System experience preferred
Excellent communication and organizational skill
Strong interpersonal and problem solving abilitie
Highly responsible & reliabl
Ability to work well under pressure in a fast paced environmen
Ability to work cohesively as part of a team
Ability to focus attention on guest needs- remaining calm and courteous at all times
Physical Aspects of Position(include but are not limited to):
Constant standing and walking throughout shift
Frequent lifting and carrying up to 20 lbs
Frequent kneeling- pushing- pulling- lifting
Occasional ascending or descending ladders- stairs and ramps
Must be legally able to work in Canada.